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Tech Support

For more information or to apply, please contact Human Resources at:
hr@revention.com

Current Positions Available - Revention POS Solutions

Programmers (Multiple positions available)

Looking for programmers that are proficient with VB.Net, SQL Server (2000/2005), ASP.Net, and Crystal Reports. Must be able to work independently or in a group. Computer related degree required. US Citizenship required. Competitive salary and full Health / Dental package.


Support Specialist:

Shifts Needed at this Time: Monday – Friday, 11am – 8pm (will work earlier shift until training has concluded, then move to this shift)

  1. Provide technical support (POS software and simple hardware issues) for restaurant personnel of all levels via phone and dial-in access.
  2. Determine difference between simple/complex hardware issues and escalate the complex hardware issues to the hardware specialist.
  3. Document technical support issues in Help Desk database, follow-up with customers, and actively pursue resolutions to all technical support issues.
  4. Build menus/databases for upcoming POS installations within the POS software provided.
  5. Interact with customers to tweak and modify their menus/databases prior to their installation date.
  6. Compile visual layouts of cabling requirements for customers using MS Visio program.

Sales Engineer

Develop and maintain relationships with customers in order to increase company revenues. Understand and communicate product information. Prepare proposals that include hardware, software and services. Maintain and exceed sales quotas. Track sales activity. Some travel is expected. Other duties may be assigned.

Qualifications:

Bachelor’s degree and a minimum of 1-2 years hospitality experience Proficient with MS Office applications, including Excel, Word, PowerPoint and Outlook Sales experience preferred Ability to understand client needs and demonstrate the impact and ROI of products and services Excellent verbal and communication skills Ability to perform product demonstrations Ability to learn technical aspects of the products Strong interpersonal skills with a background in customer service

Base salary plus commission with benefits.

POS Installer and Trainer

Install point of sale systems in new and existing restaurants nationwide. Also provide training for staff, management and owners. Previous restaurant experience required. Technical background and certifications are preferable. Position requires 75% travel.

Qualifications:

Proficient with MS Office applications, including Excel, Word, PowerPoint and Outlook 2 years restaurant management experience Ability to understand client needs Excellent verbal and communication skills Strong customer service skills Sense of urgency and multitasking ability.

Base salary with benefits.



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