Revention Support Introduces Expanded Call Center for Continued Excellence in Customer and Support Services
October 31, 2006
HOUSTON, October 31, 2006 – Revention’s impressive growth
has made it necessary to bring on more Support Specialists to handle
the increased customer volume, resulting in Revention expanding its
Call Center to accommodate the increase in support personnel.
In correlation with the Call Center expansion, Revention also
recently implemented an improved call-routing phone system
that allows customers to go directly to the department they
need. The new system increases efficiency and decreases
call hold-times, streamlining our customer service and support
process.
Casandra Rodriguez, the Director of Support Services, states, “We
want to make sure that, as we grow, we continue to maintain
our high level of performance in taking care of our customers
before, during, and after their installs.”
For more information contact:
Revention at 1-877-738-7444.
www.revention.com
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